Terms & Conditions

• General 

1. 1. 1. These terms and conditions outline the rules and regulations for using UK METAL GATES, located at metalgatesuk.co.uk. Kindly read them cautiously. By accessing this website, we assume you accept these terms and conditions. Do not continue to use UK metal gates if you do not agree to take all the terms and conditions stated on this page.
      2.  This site is claimed and worked by full 227-229 Gascoigne Road, Barking, IG117LN, London. If you have any inquiries about these terms and conditions or you have any remarks or protests about our site, you can get in touch with us at info@metalgatesuk.co.uk or 02089116000.
   2.  License  
      1. Unless otherwise stated,  UK METAL GATES, and/or its licensors own the intellectual property rights for all material on UK metal gates. All intellectual property rights are reserved. You must not Republish, Sell, rent or sub-license, Reproduce, duplicate or Redistribute content from UK Metal Gates without permission.
      2. We maintain all authority to suspend, limit or end your utilisation of our webpage at any time
      3. While arranging the content of this site, we specifically considered that costs cited are right at the hour of distribution and that the sum of what products have been portrayed precisely. Notwithstanding, requests may be handled if there are no material mistakes in depicting the goods or their costs as promoted on this site. Any loads, measurements and limits given about the products are surmised only.
      4. We attempt to guarantee that this site is liberated from viruses or imperfections. Notwithstanding, we cannot ensure that your utilisation of this site or any sites open through it will not cause harm to your PC.  Aside from on account of carelessness on our part, we will not be at risk to any individual for any misfortune or harm which may emerge to PC hardware because of utilising this site.

• Quality

1. 1. We provide powder coats on our gates, but to prevent them from rusting, extra paint will be required. Rust can be seen if the gate is scratched or thumped, or if air pockets occur at welding spots or on top of the gate where water may sit consistently. In this case, you are responsible for adding an extra layer of paint as required.
   2. Wood is a natural item, and any outside change can affect it like environmental changes. A warm and wet climate can cause wooden products to lose shape, but once the climate becomes dry and the temperature lies down original shape will return. Posts may twist in higher temperatures/wetter climates as well. Under normal circumstances, the original shape will return. We cannot give any assurance against distorting, bowing, bending, parting, shape, blue spots and some other development once the item has been delivered. We are responsible for chipping or splitting paint during its lifetime. Sometimes, original products may be different from those shown in the pictures because of picture editing, material used or colours.
   3. Timber is a living item and the measuring can along these lines have a resistance of between 0 – 10mm per side/entryway. Wooden items are more vulnerable to natural condition, so we take special measures while manufacturing such items to reduce the negative impact on products. we use mortise, join and dowel joints on the edges to boost quality and leave a refund inside the edge to help permit the load up to move. 
   4. Composite wood might have some minor scratches, which are standard from the supplier as long as they are not deeper than 0.5mm. Composite wood also does not match 100% with the colour you selected due to Imgage refection, digital photo, or batch changes from the supplier. 
   5. Wood rot and mould is an immediate consequence of disregard to examine the item for harm and we can’t be held at risk for this. Additionally, if you cannot keep up a decent degree of protection, we won’t be at risk for bowing, contorting, moving, parting, extension or withdrawal caused subsequently. We suggest retreating the gates after every 6 months.
   6. We don’t cover any significant costs associated with replacing the item, such as fitting and completion expenses. For delivery details, please see segment 7.

•  Price

1. 1. 1. The costs payable for products you request are set out on our site. All costs are comprehensive of at the current rates and are right at the hour of entering data.  Where it is impossible to expect to acknowledge your request to purchase specified products at the cost mentioned, we will prompt you by email, and offer to sell you the particular product at the cost expressed in the email and will state in the email the period for which the offer or the value stays substantial
      2. We won’t undoubtedly respect any costs where we have shown to you that the costs have been shown in error. In these cases, a discount will be advertised.
      3.  Prices mentioned here can change anytime depending upon market value or supplier’s changed prices. So we cannot guarantee the fixed prices and current shown prices at the time will be the cost of product.

• Availability of products

1. 1. 1. Most of our products are bespoke and totally depend upon your requirements. Nonetheless, some things might be held by us now and again because material required to complete the order may not accessible from stock. In this case you will be informed, and you will have the choice either to hold up until the thing is accessible or to drop that aspect of your request. 

• Purchasing

1. 1. Payment will be taken in full at the hour of the request otherwise we have the right to decline or suspend your request. By presenting your request you are offering to purchase the products and permitting us to utilize your own details for the motivations of delivering the product and to do so passing your details for to the courier company as well.  We will not be responsible for any postponement if you give us the wrong details. 
   2. The agreement will not be closed until we have gotten your instalment details, your affirmation email affirming size and style required, and we have dispatched the products to you.
   3. You can change or fix your order until you click on “submit” during the requesting cycle. For bespoke items, if any error is found before we have started manufacturing it, we may have the option to correct the mistake if you contact us by telephone during our ordinary working hours. Some charges may apply, depending on the improvement in order.
   4. In order to start with your order handling process, you should give us with your email address so we can tell you as quickly as time permits to affirm receipt of your request and to affirm details. For clarification, this correspondence doesn’t indicate an agreement between us. We will require your affirmation in order to start working on your request via email even if you are requesting via telephone, any mistake in your estimating afterwards will not be our responsibility.
   5. After receiving the confirmation email that will be the first working day on your order not the day when you placed your order for the very first time. Invoices will be provided through email; it is your obligation to check the receipt and report any inconsistencies in size or detail as quickly as time permits.
   6. The Drawing will be provided to the customer for confirmation. Once the customer approves it, we will not take any responsibility for the mistake, but we will still help the customer correct the error if possible on reasonable grounds and possible salutation. It might be free of cost or need to pay for it. 

• Delivery

1. 1. 1. You need to pay for delivery unless we occasionally offer free delivery, which we will mention beforehand as required. The delivery fee depends upon various factors like your location, Product details, or delivery speed, but it is not limited to these. Please note that we predominantly deliver to addresses inside the United Kingdom. We can provide international delivery, but the cost will be higher.
      2. It is your responsibility to provide us accurate delivery address as we will only deliver to the location that you would have confirmed in your request. Please be exact about where and who you might want the products left in case you are not available when we deliver. We cannot acknowledge any risk for any misfortune or harm to the products once they have been delivered as per your directions except if this is brought about by our carelessness.
      3. We are not responsible for any harm caused during travel or upon delivery if you pick a distinctive courier instead of the one we use. We are also not responsible for any delays caused by natural conditions like bad weather, issues of the delivery company like strikes, or any kind of emergency situation.
      4. Our delivery driver will only deliver the items to your door. It’s your responsibility to unload and place items inside. You can free-pick up your items from our store, but you have to confirm the timings with us in advance.
      5. Once items are delivered to you, it is significant that they are checked for harm or missing parts. Item should be mentioned as ‘unchecked’ or ‘harmed’ or ‘parts missing’ and you must inform us about that within– HOURS/DAYS otherwise we are not responsible for any loss. But we will try our best to help solve the issue for you. 
      6. We are not responsible for any delay if an item gets lost in transit. For items under £300, we need 5 to 15 days to investigate, and if our courier company confirms the lost item, we will provide you with a replacement. For any item above £300, we need 28 or more days until our courier company confirms that they can help you with the replacement item.
      7. During a heavy workload, some orders might be delayed, but our aim is to provide you with the best and fastest service. Under any circumstance, if any delay occurs, we will inform you and try to fulfil your order ASAP.
      8. For small orders, if you miss delivery, contact us ASAP to reschedule. Sometimes, the courier company reschedules automatically, and they try 2-3 times to deliver the items to you. Charges may apply. Otherwise, the item will return to us, which will take a few days as well. After that, you have to reschedule with us, and full delivery charges will apply at that time. We provide tracking details for each order for hassle-free delivery.
      9. Once delivered, items become your property, and you are responsible for any loss, damage, or demolition. Please guarantee that you are in receipt of your products before arranging an installer. 
      10. We are not liable for misfortunes you may cause through missed delivery times or harm got during travel. If you hang your gates before informing us of any delivery damage or faults then we are under no commitment to repair, replace or discount them.
      11. If the courier company cannot cope with their delivery time slot service mentioned to you we are not responsible for that. Use of abusive language or calling names to us or our delivery employee is strictly prohibited. We have the right to take legal action for such misbehaviour. 
      12. If there is an issue with your products upon arrival, please contact us at 02089116000 or by email at info@metalgatesuk.co.uk for help.

• Installation

1. 1. 1. We are not responsible for any damage, injury or loss of life caused by any other installer. All automated gates must be inspected with right amount of pressure before installation and make sure to do additional safety checks as these can lead to profoundly serious injuries and even death. Feel free to contact us for any safety advice beforehand.

• Cancellation by you

1. 1. Bespoke item contracts cannot be cancelled by you once ordered. This puts them outside of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
   2. If you have received the bespoke goods before you cancel your contract, you must send them back to our contact address. If we have already processed the goods for delivery but you want to cancel the contract,you should not unpack the goods when you receive them, and you will be responsible for sending them back to us at your own risk ASAP.
   3. You must notify us via email to info@metalgatesuk.co.uk about the cancellation of your contract, any amount debited by us from you will be re-credited to your account ASAP, and in any event, within 30 days of cancellation. However, the returned products must be in a re-sellable condition otherwise, a charge up to the amount of 20% will be deducted from your refund. For bespoke goods which will be cancelled after entering the manufacturer’s stated, only 30% of the amount will be refunded.
   4. For Bespoke orders which are not refundable after the manufacturing, if you want to cancel the order, you must be notified within 2 working days of payment. 
   5. For the returning items which are not faulty, you will be responsible for arranging and paying for their delivery. 
   6. We will take responsibility for fixing any faulty item unless it is damaged after delivery any damage must be reported while delivering to the courier however we still help the customer in case they fail to report the issue while delivering as long as the arrangement will be in good manners. 
   7. For the returning items which are not faulty, you will be responsible for arranging and paying for their delivery. 
   8. You can receive a full refund if you cancel before the drawing is confirmed or within two days of payment.

• Cancellation by us

1. 1. We have the right not to process your order if:

• Items are not available in stock.
• We cannot deliver to your mentioned address
• Any items are mispriced by our supplier due to a typographical error or an error in the pricing information

1. We will inform you about the cancellation via email and any amount debited by us will be refunded to you ASAP and in any event within 30 days of cancellation.

• Liability

1. 1. If you don’t get products requested by you inside 30 days of the date on which you requested them as per provision 2 and choose to drop the request as opposed to rearrange delivery date (as per section 9), we will furnish you with a full discount. this doesn’t make a difference to bespoke products outside of The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
   2. We are just liable for misfortunes that are a natural, predictable result of our breach of these terms and conditions. We don’t acknowledge risk for anything you do or neglect to do mentioned in these terms, or is because of occasions which are past our sensible control nor for any installation cost. Furthermore, we don’t acknowledge risk for any misfortunes identified with any business of yours, including but not restricted to: lost information, lost benefits, lost incomes or business interference.
   3. You should watch and consent to every single legislation and regulation, i.e., all permits required to buy from us, customs, or any import or export permits. The importation or exportation of our products to you might be disallowed by certain public laws. We acknowledge no obligation regarding import export of goods you are buying from us.
   4. Nothing in these terms and conditions is planned to restrict any rights you may have as a customer under material nearby law or other legal rights that may not be avoided, rejected or cut off our risk to you for any passing or individual injury coming about because of our carelessness. You have certain rights as a buyer including lawful rights (for example under the Sale of Goods Act 1979 (as corrected)) identifying with defective and additionally misdescribed products.

• Take notes

1. 1. 1. Except if in any case explicitly expressed in these terms and conditions, all notification from you to us must be recorded as a hard copy and sent to our contact 227-229 Gascoigne Road, Barking, IG117LN, London at and all notification from us to you will be shown on our site every once in a while. 

• Changes to legitimate takes note 

1. 1. 1. We maintain all authority to change these terms and conditions occasionally and you should glance through them as frequently as could reasonably be expected. 
      2. We reserve the right to request that you remove all links or any link to our Website. You approve to immediately remove all links to our Website upon request.

• . Law, ward and language 

1. 1. 1. This site, any substance contained in that and any agreement brought into being because of use of this site are administered by and interpreted as per English law. Gatherings to any such agreement consent to submit to the selective locale of the courts of England and Wales. All agreements are finished up in English. 

• Privacy

1. 1. 1. You are agreeing to be bound by our privacy policy.

• Invalidity

1. 1. 1. If any part of these terms and conditions is invalid it will not affect the validation of rest of the terms and conditions.

• Outside rights

1. 1. Nothing in this Agreement is expected to, nor will it present any rights on an outsider.

Privacy policy 

Please see our privacy policy

Security 

We try to find a way to secure your own data. Notwithstanding, we can’t ensure the security of any information that you reveal on the web and we won’t be liable for any breach of security except if this is because of our carelessness or wilful default. 

Your privileges 

You reserve the option to ask us not to handle your own information for advertising purposes. We will plan to advise you before gathering your information if we mean to utilize your information for such purposes, or we expect to reveal your data to any outsider for such reason. You have the right to see your personal data we are keeping by sending a written request and paying a fee of 10 pounds. Send your request to :

UK METAL GATES

227-229 Gascoigne Road, Barking, IG117LN, London.

Cookies 

We employ the use of cookies. By accessing UK Metal Gates, you agree to use cookies in agreement with the metalgatesuk.co.uk Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

Hyperlinking to our Content

The following organisations may link to our Website without prior written approval:

• Government agencies;
• Search engines;
• News organizations;
• Online directory distributors 
• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organisations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organisations:

• commonly-known consumer and/or business information sources;
• dot.com community sites;
• associations or other groups representing charities;
• online directory distributors;
• internet portals;
• accounting, law and consulting firms; and
• educational institutions and trade associations.

We will approve link requests from these organisations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organisation does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of London metal works; and (d) the link is in the context of general resource information.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Uk Metal Gates. Please include your name, your organization name, and contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or
• By use of the uniform resource locator being linked to; or
• By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No UK Metal Gates logo or other artwork will be allowed for linking absent a trademark license agreement.